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NHS National Services Scotland

NHS National Services Scotland

NHS National Services Scotland finds a way to develop leaders during the second national lockdown with Learning to Flourish Leadership Development workshops

"10 out of 10! A new way of approaching my leadership development. Concentrating on strengths is a more positive way to work which highlights weaknesses without lingering on them."
- Alan Connor, International Engagement Manager, NSS

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  • National Services Scotland (NSS) works at the heart of the Scottish health service, providing strategic support services and expert advice to NHS medical professionals around the country
  • Covid 19 greatly increased the stress and demands on NSS leaders, but in-person leadership development services that could help managers face the challenges were suspended during lockdown
  • Looking for a way to support leaders, NSS Organisational Development adopted a bespoke Learning to Flourish leadership development programme – Strengths for Leadership – that had been redesigned for online delivery during the pandemic
  • The NSS has used Learning to Flourish strengths-focused leadership development since 2015
  • Even though delivery had shifted online, leaders on the programme  reported renewed energy and readiness to fulfill new demands imposed on the roles
  • Following the success, a new NSS centre of excellence NHS Scotland Assure  adopts Strengths for Leadership for it’s incoming leadership team who have not worked together previously.